Key Performance Indicators for Australian Public Mental Health Services - Potential Contributions of MH-NOCC Data
The Key Performance Indicators for Australian Public Mental Health Services report proposed a set of key performance indicators for use in Australia’s public sector mental health services in nine domains: Effective, Appropriate, Efficient, Responsive, Accessible, Safe, Continuous, Capable and Sustainable. The report further specified key performance indicators for 13 Phase 1 indicators for initial trial, on the grounds that these were suitable for immediate introduction based on available data collected by all States and Territories. It also proposed areas for Phase 2 indicator development.
This current report on the potential contributions of the MH-NOCC data proposes additional or modified key performance indicators in the domains of effectiveness, efficiency, accessibility and safety. In doing so, it makes recommendations for Phase 2 indicator development. Sections 2, 3, 4 and 5 propose phase 2 indicators in each of the four domains, respectively, providing a rationale for each and discussing relevant conceptual and technical issues.