NT Managers Workshop - Making sense of information: indicators on the road to improvement
9:00am - 12:30pm, Fri 04-06-10
Location: Holiday Inn, 116 The Esplanade, Darwin NT
The aim of this half day workshop is to provide managers with an opportunity to learn more about the information being collected by mental health services. The focus will be on understanding the nature of the information collected and how it is being collated and used for the purpose of understanding organisational performance. Examples of how mental health information has been used will be discussed and participants will have an opportunity to explore the use of mental health information for their own quality improvement purposes.
Areas covered will include:
- From contacts to outcomes, What information is being collected and why is it so?
- Understanding provider variation, real or imagined?
- Information and quality improvement, you can’t have one without the other.
- The uses of information to inform staff development, manage workloads, distribute resources and support clinical governance.
- Collect once and use many times.
Download the Managers Workshop flyer. If you have any further questions, please do not hesitate to contact Lauren Clark or Rosemary Dickson on tel: 02 9840 3833.