Training & Service Development

The Training and Service Development (TSD) component of AMHOCN provides support to jurisdictions through various training activities related to the sustainable implementation and use of routine outcomes and casemix measurement in specialist mental health services across Australia. This has included support for jurisdictional mental health outcomes forums that: showcase the latest developments in the use of the outcomes and casemix measures within services, share experiences and energise members of the sector to engage in the information development agenda.

Other training activities undertaken in collaboration with jurisdictions include rater and clinical utility workshops delivered across a variety of age groups - Child and Adolescent, Adult and Older Persons. At the request of several services, additional workshops have been held for consumers, carers, clinical leaders and service managers.

A range of presentations given at these jurisdictional Forums and Workshops are available for downloading.

Training and Service Development has produced a range of resources that aim to improve the use of the measures in clinical practice. These resources include Online Training, Basic Measures Training, Rater and Clinical Utility Training, and Whose Outcome Is It Anyway? (produced in collaboration with Barwon Health).

Training and Service Development has supported benchmarking initiatives within the mental health sector through facilitation of the National Mental Health Benchmarking Project (NMHBP). Resources available from the NMHBP include 3 year time series data for thirteen agreed national key performance indicators plus data for additional and supplementary indicators and anlysis of data collected for special projects undertaken in each of the four program streams: Child and Adolescent, Adult, Older Persons and Forensic.

AMHOCN Training and Service Development is currently supporting Ongoing Benchmarking for Forensic Mental Health Services and has, in collaboration with Strategic Data, been developing an online benchmarking data submission tool.

AMHOCN Training and Service Development staff are:

Mr Tim Coombs
email: timcoombs1@bigpond.com
Tel: 0408 601 326

Ms Rosemary Dickson
email: rosemary.dickson@nswiop.nsw.edu.au
Tel: 02 9840 3833

Ms Lauren Clark
email: lauren.clark@nswiop.nsw.edu.au
Tel: 02 9840 3833